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Our Terms & Conditions
FOR GROUP BOOKINGS OF 8+ IN THE RESTAURANT (INCLUDING FESTIVE FAYRE & SPECIAL EVENTS)
All bookings are entered on reservation system as provisional until management has received full payment of the deposit.
In order to confirm your booking, the management requires a £ 10.00 deposit per guest for all parties of 8 or more guests. This deposit will be redeemed against your final bill.
The deposit needs to be paid within 7 days of making the booking. After seven days the table and the time slot will be released for other guests to book.
DEPOSIT PAYMENT
All the deposit must be paid in one transaction.
By Credit or Debit card (over the phone or in person).
For Bank transfers, please contact us to get the BACS details.
Management has all the rights to forfeit the deposit if there are no shows or less people turning up in a party.
We do not accept cheques.
In the event that the confirmed numbers in your party reduce by 10% or more without at least 24hrs notice, the management reserves the right to forfeit all deposits above the 10% reduction. E.g. If your booking is confirmed for 20 but only 18 people turn up, then your full deposit would be redeemed. However, if your booking is confirmed for 20 but only 15 turn up, then you with forfeit the deposit for 3 people.
OTHER TERMS & CONDITIONS
The management reserves the right to retain deposit monies should there be any damage caused to fixtures of fittings by any member of the party.
All the bookings must be made over the phone or on our booking portal. Any booking requests made on emails and social media platforms will not be registered, unless someone from management has confirmed it by reverting.
We are only able to hold tables for up to 15 minutes after booking time; if you have not arrived or called to let us know you’re running late; we may release your table to another party.
Management accepts no responsibility for the loss or damage to any items left in our premises. All items are left entirely at the owner’s risk.
A discretionary 12.5% service charge will be added to all bills.
All the menus and prices are subject to change without notice.